WHEN WILL THE NEW DATES BE?
WHAT HAPPENS WITH MY PARTICIPATION COSTS OR PAYMENTS ALREADY MADE TO REED EXHIBITIONS?
Your 2020 contract can roll over to the event in 2021 and your 2020 rate will be frozen.
CAN I REQUEST A REFUND?
We are currently working together with our insurers and legal counsel to determine the possibility of a refund and we will be in contact with you as soon as the insurance claim process has been completed.
DO WE HAVE ANY FURTHER CLAIMS AGAINST REED EXHIBITIONS DUE TO THE POSTPONEMENT OF THE EVENT, E.G. CANCELLATION COSTS FOR HOTEL, STAND BUILDERS, FLIGHTS, FREIGHT, VENUE SERVICES ETC.?
Reed Exhibitions cannot be liable for any loss or costs incurred by exhibitors for hotels, flights, etc. as a result of the postponement as these agreements were not with Reed Exhibitions.
Please note that any insurance taken out by exhibitors for the aforementioned may not include cover for communicable diseases and we therefore strongly recommend that exhibitors contact your supplier directly to clarify their policy and check your travel insurance policy.
WILL I HAVE THE SAME LOCATION IN THE SAME HALL ON THE NEW DATES?
We will be working off the same floorplan from 2020 in order to confirm the same stand locations for exhibitors. We will advise individual exhibitors if there is any adjustment to their stand position.
In the unlikely event there is a floorplan amendment we will discuss these with any exhibitors who may be affected and we will work with them to find the best solution.
WILL I RECEIVE A NEW CONTRACT TO EXHIBIT FOR THE POSTPONED EVENT?
No, your current contract to exhibit will continue to apply in respect of the postponed event and be amended to reflect the new dates. You will be sent an email to confirm the change of dates soon.
WHAT ABOUT SIDE EVENTS?
All side events will not go ahead as they all fall within the 90 days of national disaster. We will communicate our new side event and activation dates as soon as they are set.
We thank you for your ongoing support and look forward to welcoming you in 2021!